Refund Policy
Effective Date: April 27, 2025 Last Updated: April 27, 2025
At Bridge Forward Coaching, we strive to provide high-quality coaching and educational experiences. We offer the following refund options to ensure fairness and flexibility across all our services.
Refund Policy
Coaching Sessions
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Clients may reschedule their session up to 24 hours before their appointment without penalty.
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Cancellations made at least 24 hours in advance will not be charged.
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Late cancellations (less than 24 hours before the session) may be subject to a partial charge or no refund, at our discretion.
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Missed appointments without prior notice will be charged the full session fee. Exceptions may be made for emergencies.
On-Demand Courses
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We guarantee satisfaction with our self-paced, on-demand courses.
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Refunds can be requested within 30 days of purchase if you are not satisfied with the course content.
Live Courses (Limited Enrollment)
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Full refund: Cancellations made at least 72 hours before the course start date.
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50% refund: Cancellations made between 72 and 24 hours before the course begins.
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No refund for cancellations made less than 24 hours before the start date.
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Satisfaction guarantee: Participants who attend all course sessions may request a refund within 48 hours after course completion if they are not satisfied.
Clients are encouraged to reach out to info@bridgeforwardcoaching.com with any refund or cancellation requests.